Privacy Policy
Story Lane Books is committed to protecting the privacy of visitors to our online platform and users of our services. This policy describes how we collect, use, disclose, and protect your personal information when you visit our site or interact with us online.
Personal Information We Collect
We may collect and process the following types of personal information:
Information you provide directly to us: This includes information you provide when you create an account, place an order, subscribe to our newsletter, register for an event, participate in surveys, or communicate with us. This information may include your name, shipping address, billing address, payment information (processed by third-party payment processors), email address, phone number, and any other information you choose to provide.
Information collected automatically: When you visit our site, we may automatically collect certain information about your device and your usage. This may include your IP address, browser type, operating system, referring URLs, access times, pages viewed, and information about how you interact with our site. This information is collected using cookies and similar tracking technologies.
Information from third parties: We may receive information about you from third-party services, such as analytics providers, advertising networks, and payment processors. We may also receive information from publicly available sources.
How We Use Your Personal Information
We use your personal information for various purposes, including:
To provide and manage our services: This includes processing and fulfilling your orders, managing your account, providing customer support, and communicating with you about your transactions.
To improve our online platform and services: We use information to understand how users interact with our site, identify areas for improvement, and develop new features and services.
To personalize your experience: We may use your information to recommend products or services that may be of interest to you.
To send marketing and promotional communications: With your consent, we may send you emails or other communications about our products, services, events, and promotions. You can opt out of receiving these communications at any time.
To manage events: If you register for an event, we use your information to manage your attendance and communicate with you about the event.
For security and fraud prevention: We use information to protect our site and users from fraudulent activity and unauthorized access.
To comply with legal obligations: We may use and disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.
Legal Basis for Processing
We process your personal information based on the following legal grounds:
Performance of a contract: Processing is necessary to fulfill orders and provide services you have requested.
Legitimate interests: We process information for our legitimate business interests, such as improving our services, marketing (where consent is not required), preventing fraud, and ensuring the security of our site, provided these interests are not overridden by your data protection rights.
Compliance with a legal obligation: Processing is necessary to comply with applicable laws and regulations.
Consent: Where required by law, we obtain your consent to collect and process your information for specific purposes, such as sending marketing communications.
Sharing Your Personal Information
We may share your personal information with third parties in the following circumstances:
Service providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, hosting services, and customer support. These service providers are authorized to use your personal information only as necessary to provide these services to us.
Legal and regulatory requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
With your consent: We may share your information with other third parties when we have your explicit consent to do so.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.
International Data Transfers
Your information may be stored and processed in countries other than your own. If we transfer your personal information to countries outside of your jurisdiction, we will take steps to ensure that your privacy rights are protected in accordance with applicable data protection laws.
Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:
The right to access: You have the right to request access to the personal information we hold about you.
The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
The right to erasure: You have the right to request that we delete your personal information under certain circumstances.
The right to restrict processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
The right to object to processing: You have the right to object to the processing of your personal information under certain circumstances, particularly where the processing is based on legitimate interests or for direct marketing purposes.
The right to data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another data controller, where technically feasible.
The right to withdraw consent: If we process your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before processing your request.
Cookies and Similar Technologies
Our site uses cookies and similar technologies to collect information about your browsing activities, improve your experience, and provide targeted advertising. You can manage your cookie preferences through your browser settings.
Third-Party Links
Our site may contain links to third-party websites, products, and services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our online platform is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete such information.
Contact Us
If you have questions about this privacy policy or our data practices, you can contact Story Lane Books at:
Story Lane Books
157 Gangnam-daero, Floor 3
Seoul, Seoul Special City, 06612
South Korea